|
What would you like to know?
Q. Who does the installation and how long does it take?
A. Installation generally takes just one day and will be performed
by an electrician certified by the Business Council for Sustainable
Energy (BCSE). A list of companies certified by the BCSE to install
solar power systems can be found here (PDF).
Q. Who makes your inverters and where
are they made?
A. SolarPower-Toowoomba inverters
are made by Latronic
Sunpower Pty Ltd. Labtronics are an entirely Australian owned company
that have been operating since 1985. As Australia's leading manufacturer
of inverters, Labtronic's products are fully ISO 9001 compliant and
they export their products to over 30 countries worldwide.
Q. Ok, I'm interested. What is the
process for getting things started?
A. You need to fill in rebate
application form .
Shortly afterwards, one of our certified electricians will contact
you to arrange a time to assess your needs and suitability for a
PV solar system. You will need to complete the rebate
application form and sign the rebate over to SolarPower-Toowoomba.
This way you are not required to pay the full cost of instalation
and wait for the government rebate to be processed.
Q. How much will I save with a PV solar system?
A. Exact savings depend on many factors - such as where your house
is located, how much sunshine your house receives and how and when
you use electricity. Typically, a PV solar system will reduce your
electricity bills by 33%. To help you work out how much you will
save and how much you will help the planet, visit the SolarPower-Toowoomba
Savings
Calculator and the Electricity
Cost and Carbon Footprint Calculator.
Q. Does the system require maintenance?
A. Systems are designed to the highest standard and should provide
you with 25 years of free solar power. However, some very basic maintenance
is required. For example, solar cells will need to be occasionally
cleaned of leaf litter, dirt and other debris as this will prevent
sunlight from reaching the cells.
Q?. What type of roof is the system suitable for?
A.
The system can be mounted to most types of roof coverings, the exceptions
are slate roof tiles and roofs in poor condition. Before installation
is started the installer will notify you if there are any problems
that would not allow the installation to continue.
Q. I live in
a 2 storey house, can it still be installed?
A.
Yes.
Q. I have trees shading the roof,
will a solar power system work for me?
A.
The system will work, but will have a reduced output due to the degree
of shading. Other obstructions like neighbouring buildings, chimneys,
and air conditioning units may reduce system
output due to shading.
Q. Your registration forms asks for my email and other personal
details. What is your privacy policy?
A. We will provide your contact
details to the electrician who will conduct your installation assessment.
We will also need to provide details of your application for the
rebate to the government. However SolarPower-Toowoomba will
never provide your contact details to any other person or organisation.
We appreciate your custom and we respect your privacy.
|
Photovoltaic